All systems are operational

Past Incidents

13th November 2024

Some sites not loading Donation Forms and Websites
  • Fixed - 

    We've confirmed that the performance issue is no longer impacting and operations are back to normal.

    Nov 13, 12:14 EST
  • Watching - 

    The performance issue has been rectified and we're now monitoring to ensure all is back to normal.

    Nov 13, 12:00 EST
  • Identified - 

    We've identified a performance issue with one of our database servers that we are working to address. This only impacts a minority of websites and donation forms. An update will be posted when more information is available.

    Nov 13, 11:47 EST
  • Investigating - 

    We're investigating an issue with some websites and donation forms not loading. More info to come.

    Nov 13, 11:44 EST
  • 5th September 2024

    Some embedded donation forms not loading Donation Forms and Websites
  • Fixed - 

    Some customers with websites using embedded Givecloud donation forms and Google Analytics experienced a cyclic loading issue that prevented the form from loading properly. The issue was resolved at 2:54pm EST.

    Sep 5, 11:08 EST