All systems are operational

Stickied Incidents

21st May 2026

Service Availability Disruption Core Platform (Donation Forms, Websites, Admin, API)
  • Fixed - 

    Our team has identified the issue and put a fix in place. At this time, the system appears to have stabilized. We will continue to monitor.

    Thank you for your patience.

    May 21, 09:21 EST
  • Investigating - 

    We're currently investigating an issue affecting the Givecloud Platform.

    Our team has identified a disruption impacting availability of donor experiences, admin portal access, reporting, and the API. We’re actively working to investigate this and will keep you updated as more information becomes available.

    Our best people are on it, and your trust means everything to us. Thank you for your patience as we work to restore things fully.

    May 21, 09:16 EST
  • 14th May 2026

    Service Availability Disruption Core Platform (Donation Forms, Websites, Admin, API)
  • Watching - 

    Our team has restored service, and continues to investigate and monitor. At this time, services appear to be fully operational.

    Thank you for your patience.

    May 14, 09:34 EST
  • Investigating - 

    We're currently investigating an issue affecting the Givecloud Platform.

    Our team has identified a disruption impacting availability of donor experiences, admin portal access, reporting, and the API. We’re actively working to investigate this and will keep you updated as more information becomes available.

    Our best people are on it, and your trust means everything to us. Thank you for your patience as we work to restore things fully.

    May 14, 09:21 EST
  • Past Incidents

    21st May 2026

    Service Availability Disruption Core Platform (Donation Forms, Websites, Admin, API)
  • Fixed - 

    Our team has identified the issue and put a fix in place. At this time, the system appears to have stabilized. We will continue to monitor.

    Thank you for your patience.

    May 21, 09:21 EST
  • Investigating - 

    We're currently investigating an issue affecting the Givecloud Platform.

    Our team has identified a disruption impacting availability of donor experiences, admin portal access, reporting, and the API. We’re actively working to investigate this and will keep you updated as more information becomes available.

    Our best people are on it, and your trust means everything to us. Thank you for your patience as we work to restore things fully.

    May 21, 09:16 EST
  • 14th May 2026

    Service Availability Disruption Core Platform (Donation Forms, Websites, Admin, API)
  • Watching - 

    Our team has restored service, and continues to investigate and monitor. At this time, services appear to be fully operational.

    Thank you for your patience.

    May 14, 09:34 EST
  • Investigating - 

    We're currently investigating an issue affecting the Givecloud Platform.

    Our team has identified a disruption impacting availability of donor experiences, admin portal access, reporting, and the API. We’re actively working to investigate this and will keep you updated as more information becomes available.

    Our best people are on it, and your trust means everything to us. Thank you for your patience as we work to restore things fully.

    May 14, 09:21 EST