An issue with GoDaddy DNS resolution impacted many websites worldwide, including some Givecloud-hosted sites that rely on customer-managed DNS resolution through GoDaddy. The impact window was approximately 4:19-4:35 PM EST. https://status.godaddy.com/incidents/mfypjj760vst

The Givecloud core platform experienced a period of degraded performance roughly between 2025-12-09 7:00 AM - 2025-12-09 8:45 AM EST.

Our team identified the cause that was impacting a subset of donation forms, websites, admin portals and APIs, and deployed a fix to resolve it.

At this time the issue is fully resolved, all systems are healthy, and we continue to monitor.