All systems are operational

Past Incidents

15th October 2020

DonorPerfect API Connectivity Issues Third-party services
  • Fixed - 

    Issues delaying/preventing syncing related to the rating limit changes have been resolve in cooperation with the DonorPerfect team.

    Oct 15, 16:20 EST
  • Fixed - 

    Recent rate limits introduced by DonorPerfect to their API communications has resulted in sync failures during peak donation processing hours and recurring donations in particular. We are in ongoing discussions with the DonorPerfect team to find a resolution/workaround for the problems introduced by these new rate limit changes.

    Oct 15, 09:17 EST