Our team has identified the issue and put a fix in place. At this time, the system appears to have stabilized. We will continue to monitor.

Thank you for your patience.

We're currently investigating an issue affecting the Givecloud Platform.

Our team has identified a disruption impacting availability of donor experiences, admin portal access, reporting, and the API. We’re actively working to investigate this and will keep you updated as more information becomes available.

Our best people are on it, and your trust means everything to us. Thank you for your patience as we work to restore things fully.

Our team has restored service, and continues to investigate and monitor. At this time, services appear to be fully operational.

Thank you for your patience.

We're currently investigating an issue affecting the Givecloud Platform.

Our team has identified a disruption impacting availability of donor experiences, admin portal access, reporting, and the API. We’re actively working to investigate this and will keep you updated as more information becomes available.

Our best people are on it, and your trust means everything to us. Thank you for your patience as we work to restore things fully.

As the issue appears to be intermittent, we are no longer actively receiving reports at this time. That said, our team continues to monitor the situation closely.

The issue appears to be intermittent at this time. Our team is actively working to replicate it consistently in order to better understand the root cause.

Based on current observations, it seems to be impacting only a small subset of users. We will continue investigating and will share further updates as soon as we have more clarity.

We're currently investigating an issue affecting some admin sites (URLs with the /jpanel path). At this time, the issue appears to be limited to a subset of admin sites. Donations are still flowing. Fundraising is not impacted.

We are actively working to resolve this and will keep you updated as more information becomes available.

Our best people are on it, and your trust means everything to us. Thank you for your patience as we work to restore things fully.